Questions and interactivity in presentations

Iโ€™m constantly asked how to โ€œmake my presentations interactiveโ€ because people โ€œneed to be more engagingโ€. Letโ€™s set aside the fact that you donโ€™t need to be interactive to be engaging for a moment, and look at how to be interactive – specifically being interactive by using questions – either digitally or physically.

don't panic in your presentation

Something to think about first

The kind of tools Iโ€™m discussing here tend to need a medium sized audience at least. Small audiences will think theyโ€™re silly – and theyโ€™re not wrong! If the audience is small enough to judge what people think without any of these tools, then thatโ€™s what you should do.

(The only exception to this I can think of is if you want to have an anonymous vote, but thatโ€™s pretty darn rare.)

Interactivity via online polls

There are a few of apps out there now that allow your audience to vote on something and for you to embed the results in your PowerPoint. If you get the paid version of most of them you can have those results updated liveโ€ฆ and sometimes it looks great, but itโ€™s not all sunshine and roses for this in your presentations.

Physical connectivity during your presentation

It goes without saying that for this sort of thing to work, you need a strong WiFi connection., Remember that lots of your audience will be using it too of course and a hundred people all suddenly hitting the net at the same time can grind things to a halt.

So far, so not-rocket-scienceโ€ฆ but remember itโ€™s not something you can rehearse, unlike all the other technical bits of your presentation! You canโ€™t simulate that kind of load and nothing kills the point of interactivity if your audience canโ€™t interact and you canโ€™t share their interactivity. (Even Steve Jobs had a problem with this!)

Donโ€™t forget, too, that most people canโ€™t use their smartphones well for anything new. And I mean almost anything! I’ve had people in my presentations literally not know that you could even turn off their smartphone, let alone how to do it! As soon as you ask them to do something with smartphones in your presentation, thereโ€™s going to be a five year gap while they do a two minute task. Your presentationโ€™s timing is a risk!

Psychological connectivity

Letโ€™s be brutal here, itโ€™s often hard to get an audience to concentrate during a presentation at the best of times, dragging them away from their phones. So the moment you ask them to use the smartphone to vote, a few bad things can happen.

  • You increase their cognitive load – thinking about how to use their phone means your audience has less โ€˜brain spaceโ€™ to listen to your content. And thatโ€™s bad, obviously, unless your content is so bad you want them to be confused on purpose!
  • Thereโ€™s a break in your flow – any rapport and relationship youโ€™ve built with your audience goes out the metaphorical window. Yes, you can re-establish it, but itโ€™s harder to maintain momentum than to regain it after a stop
  • Peopleโ€™s attention is drawn back to the urgent-looking red numbers on their phones. Youโ€™ve worked at getting their attention โ€œin the roomโ€ so why would you risk it being captured again by something outside the room. Some of them at least will check their emails โ€œjust in caseโ€โ€ฆ

In short, think hard about the cost-vs-benefit of being cool and interactive.

Questions as presentation tools

These are safer than the tech options. And letโ€™s face it, most presenters will ask questions of their audience – sometimes seriously, to get feedback or information, or sometimes rhetorically to get people thinking. Iโ€™ve got a strong recommendation about what questions to ask in what order.

Basically, start with closed questions.

Why?

Well firstly, open questions make people think (too hard) and if you do that too early in your presentation, your audience will, well โ€œresent itโ€ is too strong a word, but something like thatโ€ฆ

More importantly though, anyone in your audience whoโ€™s shy, introverted, reserved etc needs to be warmed up. A closed question, where they can raise their hands is a great way to do that.

Extraverts, of course, will wave their hands over their heads in a โ€œlook at meโ€ sort of way, but if an introvert raises their hand (or sometimes a single finger) it means the same from their point of view.

Once youโ€™ve got them engaged with the idea of closed questions, think about semi-open questions – so go from black vs white to red-blue-green-yellow-other. And then finally you can move to the open questions you might have wanted to ask, such as โ€œWhat sort of ideas does anyone have about XYZ?โ€

Some question variations

If you want something โ€˜in the roomโ€™ thatโ€™s a bit more than just raising your hand, but donโ€™t want to go as far as online polls, here are some options for you to think aboutโ€ฆ Itโ€™s horses-for-courses so donโ€™t assume each one works in every presentation

Red Cards

Okay, they can be any colour really, but red works nicely. Holding up cards to show how theyโ€™re voting is a bit more fun that just raising hands, and you can have all kinds of options going on at once. For example, half way through a case study, you could ask โ€œIf you think they went under, show me the red card; if you think they recovered, show me the blue; and if you think the bounced back better than ever, make it the yellow oneโ€.

Personally I avoid red-vs-greed in case people are colour-blind, but thatโ€™s just a personal thing.

Not only is it fun, but if youโ€™ve gone to the trouble of putting coloured cards by everyoneโ€™s seat it gives a great impression.

A personal tip is that a long time ago I read some research (so long ago I canโ€™t remember where it is!) saying that people respond positively to higher quality โ€œstuffโ€, so make it good card, and think about laminating it etc, rather than just using floppy bits of paper.

Clapometres etc

Well these donโ€™t exist, arenโ€™t accurate and feel silly soโ€ฆ oh wait.. whatโ€™s a clapometre? Itโ€™s a bit of joke where you get your audience to clap according to how much they agree with something – the louder the clapping the more strongly (and more of them) agree with whatever youโ€™re saying at the time.

Itโ€™s more fun than it is useful though!

Having said that, Iโ€™ve successfully used similar things were I have done something like ask how people feel about topic X – from negative to positive – and set it up so that the left hand side of the stage is where I should be if I was a needle marking โ€œwe hate Xโ€ and the right hand side is where the needle would point for โ€œwe love Xโ€.

Essentially I turn the stage into a pretend dial with me as the needle.

Then I get the audience to do something (almost anything!) to indicate they want me to move from left to right. When they stop doing the thing, I know Iโ€™ve reached the consensus point.

Is it cheesy? Hell yes! Cheesy as panto season! Does it work? Often! ๐Ÿ™‚

X marks the spot (well twitter as was!)

Rather than use a new app for voting – assuming you want to go that far – why not use something more people have used lots and are familiar with. A 30 second โ€œtwitter-festโ€ can be fun and your phone or laptop can tell you how many times a specific hashtag has been posted. If #pineappleonpizza #yes is posted more times that #pineappleonpizza #no then youโ€™ve got your answer. Whatโ€™s more, if youโ€™re clever about the first hashtag you use it becomes immediate social media marketing for you and/or whatever youโ€™re speaking at.

The downside of course, is that not everyone has X on their phones (and by the time I publish this Elon Musk may have either bankrupted it or rebranded it again anyway) and not everyone will want to go public with an opinion, but as a fun option itโ€™s worked nicely for me in the past.

Better ideas from your presentations?

If youโ€™ve got other ideas (preferably better ones!) let me know in the comments.

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